user experience, the operation, and growth of SPX ● Conduct analysis to identify improvement area to bring SPX buyer... experience to exceed industry standard ● Conduct focus group and interviews, gather data qualitatively and quantitatively...
Job Description : ● Dispute resolution: manage the daily volume of SPX related disputes, ensuring accurate... proactive measures. ● Implement buyer KYC for COD delivery / refund ● Process improvement: continuously evaluate dispute...
progress and key KPIs including fleet and agent product, service quality, service level and buyer/seller satisfaction... performance reviews, demonstrating insightful analysis Requirements : 3-5 years' experience in a Project Management...
user experience, the operation, and growth of SPX ● Conduct analysis to identify improvement area to bring SPX buyer... experience to exceed industry standard ● Conduct focus group and interviews, gather data qualitatively and quantitatively...