Job Description Enhance communication with Bupa customer : To maintain communication with patients and their family... members in person, as well as through outreach calls, in order to enhance Bupa's reputation and address any concerns or issues...
for the hospital staff and enable coaching and training on BUPA services to the hospital staff 4- Complaints management...
Job Description High level of customer service and professionalism Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards Maintain a thorough knowledge of all departmen...
Job Description To work within Medical care unit, which has 3 subunits : Rejection recovery ( to make calls and engagements with unapproved cases and to respond to the frontline queries) , Referral unit ( to facilitate clients referrals a...