Manager / Senior Manager in a BPO setup is a must with coaching, training, and motivating employees... with at least 5 years of working in BPO/Call Center - customer service/sales/travel is required. 2-3 years' experience as Operations...
in Voice, Email, and Chat BPO operations Experience in TELCO and sales is an advantage Strong oral and written communication.... Act as the front-line contact for Client operations for questions or issues surrounding service levels specific to the...
are always in place and operations manager proactively bring ideas and tangible actions to improve the business and performance Walk the... of all teams. It is expected from the operations manager to ensure the performance corridor of different markets is very narrow...
in a BPO leadership role (Senior Team Lead, Shift Manager, Team Manager, or similar). Strong people management and coaching..., our BPO unit is designed to empower businesses by streamlining operations, enhancing customer experiences, and driving growth...
of senior management experience (preferably someone who has experience in being a Senior Manager/Director specializing in BPO...We are urgently hiring for Operations Manager Salary: PHP100,000 to PHP110,000 Shift: UK hours, necessitating...
Lead / Operations Manager in a BPO setup is a must with coaching, training, and motivating employees... with at least 5 years of working in BPO/Call Center - customer service/sales/travel is required. 2-3 years' experience as Senior Team...
with Senior Executives Ability to work within challenging environment with tight delivery timelines Self-motivated Team player... Participate in the development and presentation of proposals for business development Establish operations objectives and work...
of experience as a Senior Operations Manager or Director Minimum tenure should not be less than 2 years for the past 3 companies...
BPO/Call Center QA MANAGER Position Work arrangement: Onsite Work schedule: PH night shift MAIN OBJECTIVES... feedback 4. REPORTS Provides documented feedback to QA Manager and Operations Manager pertaining to the center's performance...
) Joining Date: ASAP Work Hour: Graveyard Shift Headcounts: 2 Must Have: 8 years in BPO background, 3-4 years in WFM Manager... management within our Business Process Outsourcing (BPO) organization. The WFM Manager will ensure operational efficiency, meet...
work Set Up Rotating schedule 1 Fixed term role available (6 months) Job Description The Senior Operations Manager... is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are the key account manager...
About the job Senior Operations Manager Position Title: Senior Operations Manager Work Set Up: Onsite Schedule: 9... Rundown: We are seeking an experienced Site Lead/General Manager to lead and develop multiple departments within our BPO...
' health and performance for a defined market through effective leveraging BPO and In-house resources, and collaborating... with the eCommerce Business Operations team in driving GMV growth. Roles and Responsibilities Ensure selling partners...
at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands...
at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands...
that celebrates diversity and fosters an inclusive culture. Your Role: As a Senior People and Culture Operations Officer... , you will be responsible for: Employee Relations Attends to high level concerns of Client Experience with the Client Experience Manager and VP...
that celebrates diversity and fosters an inclusive culture. Your Role: As a Senior People and Culture Operations Officer... , you will be responsible for: Employee Relations Attends to high level concerns of Client Experience with the Client Experience Manager and VP...
, etc. Knowledge of BPO or Insurance industry Knowledge of Contact Center and Back-Office Operations LEAN Six Sigma Greenbelt Trained... Performance Bonus Global network of industry experts Extensive training resources Job Description We're looking for a Operations...
of senior management experience (preferably someone who has experience in being a Senior Manager/Director specializing in BPO...We are urgently hiring for Operations Manager Salary: PHP100,000 to PHP110,000 Shift: UK hours, necessitating...
???? We&aposre Hiring: Retention Operations Manager! ???? The Retention Manager is responsible for leading... and optimizing retention operations, ensuring high customer engagement, satisfaction, and loyalty. This role oversees retention...