Sutherland is seeking an attentive and goal-oriented person to join us as as Associate Manager - RTA... with you! Leads in this role get to: Be the expert: Monitor queues in real-time to identify and call out any risks to meeting...
expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level... & Shrinkage and correlate with non-adherence at Consultant level Extend support: Make real-time call-outs on performance...