quality of customer service Establish, implement, and update Quality Assurance Policy, Quality System and Quality Programs... discipline is preferred Minimum 1 year of relevant experience in quality assurance / customer service Experience in customer...
our sustainability objectives. The role: Customer Service Continuously uplift performance standard by educating, training... on safety and service quality Driving Standards Monitor and follow-up the performance of bus captains by arranging...
to people in Hong Kong, including entertainment, online shopping, delivery service and impressive customer experience. The Group... and execute quality assurance procedures to maintain the quality of merchants in the industries of F&B, Beauty, Product, Travel...
with the objective of delivering high-quality service to our customer Monitor calls by listening recordings or live chat... Centre Team Responsible for quality assessment and quality assurance for voice and non-voice cases at the call centre...