complaint case independently and conduct prompt and detailed investigation of the case Ensure investigations are handled... and implement service improvement activities Degree holder or above with minimum 5 years of customer service or complaints handling...
case handling and conduct preliminary investigation for manager review; Follow Complaint Protocol and handling procedure... with our business growth, we are now looking for qualified candidates to join our dynamic team. Responsibilities: Support complaint...
officers in the handling of customer enquiries and requests via various service channels, including hotline... and take initiatives for the continuous improvement. To manage the handling of customer feedbacks and customer complaints to ensure...
Manager / Assistant Manager - Complaints Team of Secretariat and External, CEO's Office and Central Services.... This position reports to a Senior Manager of Complaints Team and will be primarily responsible for handling complaints of various...
is seeking an sophisticated (Assistant) Manager, Claims, who is obsessed with delivering value, possesses adjudicated experience... excellent customer experience. Candidate with less experience will be considered as Assistant Manager. What motivates...
. Assist line manger to prepare Complaint & Investigation Committee Meeting materials and follow up on all agreed actions... and monitored as well as report of all control deficiencies to line manager in timely manner. Conduct Compliance monitoring...
. Assist line manger to prepare Complaint & Investigation Committee Meeting materials and follow up on all agreed actions... and monitored as well as report of all control deficiencies to line manager in timely manner. Conduct Compliance monitoring...
-up on customer enquiries and complaint coming from various channels Provide sales administration support, e.g. personal... etc. Act as liaison between Sales Teams and related Departments to facilitate the handling and processing of personal loan...
enquiry/complaint handling 3. Level 3 / Grade C in Chinese & English Language in HKDSE/HKCEE. 4. Have knowledge...
management principles, processes and best practices; Demonstrated success in customer service, handling complaint, budget...
investigations; Assist in handling complaint case; Assist in handling inquiries from law enforcement agencies, card organizations...
on complaint handling Ad hoc tasks and any other duties as assigned by supervisor or Management Requirements: Degree holder...
, customer service, complaint handling, and daily accounting operations preferred; (f) Highly meticulous and able to work... needs of the community. Applications are now invited for the following post: Assistant Officer - Examinations...
with less experience will be considered as Assistant Manager This is a very rewarding and exciting opportunity. We offer an attractive... is an advantage In depth knowledge of unsecured lending / credit card marketing and operation Sound people management / complaint...
oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports to : Assistant Manager... various customer situations Liaise with various line departments for case investigation or reroute cases for their handling...
Success & Experience Business Group (CSE) - FiT Operation & Planning Section. Reporting to the Assistant Manager - Business... schedule and willing to meet new challenges Excellent communications skills in handling customers enquiry or complaint...
experience in team management / management role Experience in complaint handling will be an advantage Good interpersonal...Job Description: The Company A well-established life Insurer is looking for a Claims Senior Officer or Assistant...