Position Summary: The Service Desk Analyst II role is an onsite, pro-active, technology focused, customer service... will be onsite, full time, 40 hours a week and joining a team of IT professionals who provide in-house technical PC hardware...
from IT Technical Support Analyst 2 by the presence of advanced-level tasks relative to technical support activities... and/or onsite support to resolve all levels of technical support requests. Confers with higher-level IT personnel...