Job Summary: The Analyst, Customer Fulfillment reports to the Process Efficiency Associate Manager to process... of coordination with Customer Fulfillment business partners Responsible for achieving/exceeding agreed Customer Service KPIs...
daily or as a specialist on specific products/services. Essential Functions Ensures the contract fulfillment... resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality...
, operations, and maintenance of customer experience systems and tools. The role builds a thorough understanding of business... requirements and functional expertise of the customer experience systems and tools and through close interaction with business...
The Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective... experience. Additionally, the role handles customer service-related concerns of Citi clients that may involve general service...
The Customer Solutions Officer role (Service Analyst 1) Fixed Term Hire in CBPS is an entry-level position servicing... and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely...
Infor is looking to hire a Development Business Analyst with 8 or more years' experience in software development... education to the customer on how to use the product and what is supported to help achieve the users goal. * Confirm enhancement...
. Business Analyst functions. * Gather and specify requirements. * Provide customer support for escalated issues...Senior Business Analyst will be assigned to Financial Supply Management Product Development team. He/She will gather...
The Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective... experience. Additionally, the role handles customer service-related concerns of Citi clients that may involve general service...
In A Life Typically Includes: Performs Sr. Business Analyst functions. Gather and specify requirements. Provide customer...Description & Requirements Senior Business Analyst will be assigned to Financial Supply Management Product...
Description & Requirements A Product Analyst-Associate to provide application support to FSM Supply Management... between company and customer and documents incidents in required tracking systems Involved in any additional follow-up, testing...
. The same Business Analyst will also be tasked to help test application bugs and enhancements and address customer reported...The Business Analyst utilizes technical and business expertise to evaluate project needs and create leading edge...
Description & Requirements Reporting to the Support Manager, the Product Support Analyst is responsible for providing... world-class technical support for the Workforce Management application to Infor's enterprise clients. The Support Analyst...
between Sales and Credentialing, Fulfillment, Product Mangers, Customer Accounting, Customer Support, Finance and Customer...This position exists to support the Sales Organization in the achievement of revenue, customer satisfaction, onboarding...
of exceptional customer service and continuous improvement? Do you derive fulfillment from aiding operational goals in attaining... clear and actionable feedback about the customer experience, and compliance to process and regulations. You will generate...
of exceptional customer service and continuous improvement? Do you derive fulfillment from aiding operational goals in attaining... clear and actionable feedback about the customer experience, and compliance to process and regulations. You will generate...
from receipt to delivery. Ensure accurate and timely order fulfillment. Arrange and coordinate transportation for goods... best practices in logistics and supply chain management. Ensure high levels of customer satisfaction through effective logistics...
of exceptional customer service and continuous improvement? Do you derive fulfillment from aiding operational goals in attaining... clear and actionable feedback about the customer experience, and compliance to process and regulations. You will generate...
and deliver more impact together. Role description: An integral part of a customer centric Global Service Operations team... service requests. Responsible in making sure proper approval flow is followed before fulfillment of a request. Knowledge...
Ensuring the smooth operation and customer satisfaction with our software products. Whose primary responsibility... overall product experience and contribute to continuous improvement. Essential Duties 1. Customer Support: Respond promptly...
telephone, internet or training/presentations. Manages critical customer situations Possesses advanced knowledge of assigned... for being a liaison with Development and other departments to ensure proper handling of customer issues * May assist in product...