On-Call Coordinator ensures smooth operations outside regular business hours by managing caregiver call-offs, arranging shift... to caregiver call-offs and manage shift scheduling during after-hours. Shift Coordination: Secure replacement caregivers for open...
and communicates ticket information to users when appropriate. After hours on-call phone support for critical issues arising outside... to temporary access and employee changes. In addition, the Helpdesk Coordinator participates in a support on-call rotation...