Job Description: Job Title: Field Specialist I, Advanced Product Technical Support POSITION PROFILE The Field... Specialist I, Advanced Product Technical Support provides telephone "hotline" product technical service support in a call center...
Specialist I provides technical service support over the phone in a call center environment, assisting dealers, field technicians..., computer hardware, and software applications to ensure high levels of customer satisfaction. Using advanced diagnostic tools...
Job Description: POSITION PROFILE The Field Specialist I, Advanced Product Technical Support, provides telephone.... Resolves moderate to complex technical service issues by developing hardware, software, or product-specific solutions...