skills and be proactive and self-motivated. Must have good conflict resolution and problem-solving skills... of any developments that are relevant to their customers. Attending weekly divisional meetings. Ensuring that all customer complaints...
relevant to the Retirement Fund Industry 3 to 5 years' experience in PFA case management or complaints resolution 3 to 5... · Conscious of the abuse of company resources · Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries...
relevant to the Retirement Fund Industry 3 to 5 years’ experience in PFA case management or complaints resolution 3 to 5... · Conscious of the abuse of company resources · Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries...
) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously... complaints and determinations received from the PFA, FSCA and other sources Reporting: Provide status update to Management...
. Have good problem solving capabilities. Record Keeping/Filing: Record/track complaints and determinations received from the... PFA, FSCA and other sources. Have a systematic filing system for all complaints, queries, responses and determinations...
complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately... complaints and determinations received from the PFA, FSCA and other sources Reporting: Provide status update to Management...
and thrives under pressure to lead, manage and control the activities of the administrator's complaints and queries resolution... unit within the Legal Risk & Compliance Department. RESPONSIBILITIES Oversee and manage the administrators' complaints...
under pressure to lead, manage and control the activities of the administrator’s complaints and queries resolution unit within the... Legal Risk & Compliance Department. RESPONSIBILITIES Oversee and manage the administrators’ complaints and queries unit...
is to perform administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent... Case Officer must also keep track of the turnaround time of all new complaints and queries received by the administrator...
administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent will be responsible... must also keep track of the turnaround time of all new complaints and queries received by the administrator. The Case Officer...
is always maintained by adhering to the values (in keeping in line with the KPI and values of the company) The Contributions Administrator... related enquiries and complaints. Process contributions according to the rules, policies, legislation, administration...
Job Summary OVERVIEW The Contributions Administrator is responsible for the accurate and timeous processing... and complaints. Process contributions according to the rules, policies, legislation, administration procedures and the service level...
Job Summary The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related... and complaints. Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order...
Job Summary ROLE The Claims Administrator is responsible for the accurate and timeous processing of death claims... activities which include - claim processing, responding to claims related queries and complaints. Application of fund rules...
Job Summary The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately... which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints. Liaise...
Job Summary Purpose of the role The Contributions Administrator is responsible for the accurate and timeous... related enquiries and complaints. Process contributions according to the rules, policies, legislation, administration...
Job Summary The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately... death claim processing cycle of all death claims, all death related enquiries and complaints. Liaise with members...
Job Summary The Contributions Administrator is responsible for the accurate and timeous processing of contributions... which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints...
Job Summary Purposes The Section 37C, Disability and Funeral Claims specialist administrator is responsible..., all death related enquiries and complaints. Liaise with members, beneficiaries, employers and/or relevant stakeholders...
The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously... death claim processing cycle of all death claims, all death related enquiries and complaints. Liaise with members...