committed to diversifying its workforce. Role TL - Core Performance Job Level/ Designation AGM - Voice Performance... Tracking key Performance KPI & timely action on resolution Monitoring Core node capacity utilization and triggering concerned...
committed to diversifying its workforce. Role AGM - UCC and Order management Job Level/ Designation AGM Function... and other unsolicited communication Accountable to track UCC complaints performance against reported customers FLV Collaborate...
governance Incidents, Requests, Configurations & Change Management Capacity, High Availability, performance & Backup Management... KPI & SLA compliance Tracking & Monitoring on availability, performance, productivity, Severity TAT compliance, RCA, RAD...