Job Description & Requirements 1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2.Perform first level troubleshooting on all reported inc...
, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure...+; CompTIA Network+; Microsoft Certified: Windows Client; and Microsoft Certified: Managing Modern Desktops. Previous IT...