formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality... monitoring data management system to compile and track performance at team and individual level. * Performs monitors...
management role Expertise with QA processes, definition documents and scoring guidelines Excellent verbal and written... of quality control systems to ensure effectiveness and efficiency. Communicating with employees and management about quality...
, data entry, mapping, and administration. Qualifications: Bachelor's Degree in Business Administration, Management...
will be responsible for evaluating the adequacy and effectiveness of the organization's internal controls, risk management processes..., and governance practices. The successful candidate will play a key role in providing independent assurance to management...
to identify areas for improvement. 3. Feedback management: Gathering and analyzing customer feedback through surveys, focus... needs and market dynamics, and to quickly implement adjustments in strategies and processes. 7. Project management...
aspect of network systems and operations, including sub-systems. He/She will lead the design, implementation, and management... and Infrastructure Unit Head will also scale the network operations management practice to serve not only the needs of the bank...
with IT and business teams to prioritize enhancements and defects in releases Conduct weekly/monthly UAT/Release Management...
/monthly QA Testing Management status meetings Collaborate and provide release status to leadership team and stakeholders...
year experience in Workforce Management and has Solid experience with Verint, CMS Avaya Supervisor and Microsoft Excel... Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce Management...
will be responsible for evaluating the adequacy and effectiveness of the organization's internal controls, risk management processes..., and governance practices. The successful candidate will play a key role in providing independent assurance to management...
with IT and business teams to prioritize enhancements and defects into releases Conduct weekly/monthly UAT/Release Management...
We are looking for Sales Quality Trainers to work for a BPO company in Mandaluyong City This is an Onsite role that follows a Shifting Schedule Salary pays up to 50K depending on experience and interview results Minimum Requirement of...
Role: Business Analyst Industry: Banking Level: Sr Manager Direct Manager: Sr VP Shift: Mon to Fri Set Up: Onsite Location: Makati City Salary: Open up to 170K monthly based on Experience and Current/Last Compensation Package ...
Job Expectations: Employment Type: Full-Time; Permanent (Direct Hire) Budget: Php 140,000 - Php 170,000 Work Setup & Location: Onsite - Makati City Work Schedule: Mondays - Fridays, day shift Industry: Banking Level: Sr Manager Dire...
We are hiring for a Data Analytics Supervisor for a client located in Ortigas Pasig City. This is a hybrid work and follows a regular Mon to Fri Schedule Salary pays up to 90K package based on experience 1. Lead the IT team in developin...