. REQUIRED KNOWLEDGE AND SKILLS: At least 1 year of solid experience as Technical Support/Service Desk Analyst Ability to manage user... high levels of customer satisfaction. Escalate issues as needed, following established Service Desk procedures to ensure...
service delivery in such a manner Lexmark experience 100% Client Retention Assures compliance with Lexmark and Customer’s HR... and partners in delivery of service as required Perform the following when required Monitor, track and manage recycling...
) Automation Developer Technical Support & Service Desk Salesforce Developer Customer Insight Reporting Analyst Security...
. Discover Crown. www.crownworldwide.com This position is an onsite position and reports to the IT Service Desk Manager. The..., or escalate (when necessary) IT Service Desk tickets submitted by staff for their technical issues and requests. Create...