Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results... and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests...
POSITION SUMMARY Provide fast and effective customer service at all times. Check guests in and out while following... all established procedures and policies. Ensure guests receive great service throughout their stay. ESSENTIAL DUTIES...
experience in front desk, reservations and guest service operations required; preferably in a hospitality industry, High school... of team members. Provide guidance, leadership and ensuring consistency in high levels of service. Prepare daily reports...
for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the... if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service...