• Design, develop and steward CSC's customer journeys and processes in CSC's service blueprint • Conceptualise and re-design...What the role is: We are looking for a Consultant to design, develop and steward CSC's customer journeys...
of working experience • Possess good customer service, communication (written and spoken) skills • Possess good analytical...) and support the development of digital work pass and document verification ops matters at service centres...
What the role is: Undertake Customer Service & Case Management and support Service Data Management & Analytics.... Manage projects related to QSM operations and service improvements. You will be working in a fast-paced and dynamic...
delivery process to offer the optimal customer service experience. Through customer intelligence and advanced analytics... service operations that not only meet but anticipate customer expectations, and place MOM at the forefront of innovative...
and Skills: • Positive attitude with a customer-service mindset. • Highly adaptable with excellent interpersonal.... As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower...
and people management skills Service-oriented and customer-focused Proficient with Microsoft office applications... by Organization Any other duties as assigned by the Reporting Officer Job Requirement Education / Training / Experience * Degree...
-do” attitude Ability to multi-task, work independently and work in a team Service-oriented and customer-focused Independent... Officer Team Supervision and Guidance Support team members on difficult issues and escalating to RO where necessary...
and within budget Customer Service Responsible for achieving customer satisfaction targets in partnership with the Reporting Officer... service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets...
for managing day to day support of medium scale maintenance projects meeting customer's requirements and Service Level Agreements... expectations of the customer Notify/escalate any 'out of scope' variations to services to Program Director / Service Delivery...
projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct... region. As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance...
, and service request fulfilment, while maintaining high levels of customer satisfaction. IT Service Management (ITSM): Assist... (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC...
levels of customer satisfaction. IT Service Management (ITSM): Assist in the adoption and adherence to ITIL/ITSM...) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities...
interconnected hub. If you share our vision and possess the qualities we seek, join us! What you will be working on: The officer... will be part of a focused and professional team responsible for the delivery of customer-centric corporate services within the...
and planning based on the customer's requirements with respect to available resources and capability Identify areas of WSH... concerns in within CPC and implement mitigating actions, when possible Ensure the operation team adhere to all customer's SLA...
. Cyber team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information... Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO...
What the role is: The officer will be responsible for managing and implementing CSC's communication strategies..., external communication, and outreach while ensuring alignment with organisational goals. The officer will handle social media...
Development's mission by ensuring a positive and consistent service experience for our customers. Our team drives customer... customer experience through both customer and officer engagements; and (c) planning and executing the change management...
keep expanding. As an Infocomm Officer, you have the technology smarts and are at the forefront of leading infocomm... necessary for user engagement, requirements gathering and issue analysis, e.g. using of design thinking tools, customer journey...
, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart... to ensure superior customer service. Key Responsibilities Revenue Generation Support the Cargo Manager(s) to implement the...
optimal route to market for the Assets product in these markets, taking into account how customer needs differ by market... such as a local compliance officer or financial controller Liaise closely with teams across Wise such as Product, Engineering...