and across the business. This role suits someone with previous Zendesk experience who wants more exposure to designing, building... solutions using Zendesk and other contact centre software as needed. Support, Implement and/or optimize the following channels...
for a customer facing Customer Support Technician to become a part of our outstanding Customer Support team, part of our Customer... Management and Triage Processes Experience with service focused CRMs (Salesforce/Zendesk) an advantage Basic knowledge of IT...
for a customer facing Customer Support Technician to become a part of our outstanding Customer Support team, part of our Customer... Management and Triage Processes Experience with service focused CRMs (Salesforce/Zendesk) an advantage Basic knowledge of IT...
., Zendesk, ServiceNow, JIRA, Assyst) Experience in troubleshooting advanced network, applications and printing problems related... Office, Mac OS X and iOS. Knowledge of current information technology and security trends. HDI Desktop Support Technician...