like MS Office and G-Suite. In-depth familiarity with ticketing software (Zendesk, Kustomer, Gladly, etc). Roll-up...
Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality solutions and customer...
as needed · Provide Tier 2 or 3 support via Zendesk (helpdesk) for EDPlan Innovations · Ability to manage multiple projects and clients...