communication to achieve effective teamwork and business outcomes. Prior experience with Zendesk, Salesforce, or equivalent...
such as Zendesk, Hubspot or similar platforms. Understanding of SaaS platforms and basic technical troubleshooting. Powered...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
supporting any of the following integrations: Salesforce (using Apex is a plus) for CRM capabilities Zendesk for support...
service management tools like Zendesk preferred. RESPONSIBILITIES: Understanding IT and business requirements with ability... or higher certification preferred. ServiceNow Certification highly preferred. ZenDesk CSM experience or certifications #LI...
companies like Lyft, Microsoft, Perplexity, and Github collect and process feedback more effectively from sources like Zendesk...
of warranty activity in Zendesk organizational application, including all correspondence with the customer and/or manufacturer...
through the Zendesk ticketing system), providing training and mentoring to project BIM coordinators and model managers...
. Experience using Zendesk, Jira, Confluence, or similar software. A passion for working with users directly and knowing...
service issues efficiently using tools like Zendesk. Maintain high levels of customer satisfaction by meeting DIFOT (Delivery...
and will become a Zendesk master along the way. You will be laser-focused on ensuring new customers stay with us for a lifetime by helping them...
issues and customer requests. Document any customer escalations in both Zendesk and Shopify with details on issues...
desk role Bonus Points For... Experience using tools such as Zendesk, JIRA, Google Apps Proficiency in WordPress...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
, and standards. Leverage technologies (i.e.: NetSuite, HubSpot, Zendesk, etc.) to streamline customer service operations. 4...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...