(knowledge of Zendesk or similar software preferred). Demonstrate superior knowledge of all products and services related...
and organizational skills. Experience using and learning basic software and data tools (Ash-built systems, HelpScout, Zendesk, Google...
i.e. Footprints, ServiceNow, ZenDesk, required. Minimum 2 years of strong technical troubleshooting experience while providing...
Proficient with support ticketing systems such as Zendesk, Freshdesk, or similar, and project management tools like Jira...
experience in system administration and process optimization, ideally with tools like HubSpot, Zendesk, Jira, Asana, and Zapier...
A user-focused mindset Nice to Haves: Proficiency with tools such as Tableau, Hex, Zendesk, or Enterpret Familiarity...
relevant to the role, e.g., Zendesk, Slack, etc.]. Strong work ethic and a customer-centric approach. Ability to work...
service platform (ServiceNow, Zendesk, etc.) Understanding of UX and user research methodologies Support of UX/user research...
. Use CRM to ensure a responsive SLA for internal and external customers (Jira, Zendesk, etc.). Keep abreast of industry trends.../external) Technical Writing ability Azure DevOps Azure Zendesk Jira Bitbucket SQL - Queries only Teams AS400 / Mincron...
, such as Zendesk Experience providing customer support for client/server application in a multi-site enterprise Excellent customer...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
: Hands-on experience using workflow management tools such as Zendesk, Smartsheet, and Tableau Knowledge of clinical trials...
communication and interpersonal skills. Experience with a helpdesk ticketing system like ServiceNow, Zendesk, or Jira. Basic...
, specifically, SAGE, OnCore, and Zendesk. Working knowledge of sponsor types and differing sponsor requirements. Application...
words per minute Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite...
development. Technical Proficiency: Familiarity with Zendesk or similar customer support software is required. Organizational...
complex analysis in clear, actionable ways Experience with support platforms such as Salesforce Service Cloud and Zendesk...
. Maintain a deep understanding of reporting systems and tools. Use Zendesk to manage support tickets, prioritize tasks... and troubleshooting software application issues. Proficiency with ticketing systems like Zendesk, Microsoft Teams and Office Suite...
QUALIFICATIONS: Hands-on experience using workflow management tools such as Zendesk, Smartsheet, and Tableau Knowledge...