Desired Skills & Experience COMPTIA A+ Certification or Microsoft Technology Associate (MTA) Experience with Zendesk...
. A good understanding of marketing operations processes and technologies. Experience with Zendesk, Confluence, and Jira...
and systems (e.g., Zendesk). Having IT working experience and familiar with Cisco Meraki /Juniper/HPE or other business network...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
of customer support workflows and are familiar with tools like Intercom, Zendesk, Salesforce, or similar platforms. Are skilled...
, Zendesk, Freshdesk, Salesforce) Preferred Qualifications: - 2+ years of experience in Ad tech/digital technology fields... - Experience operating within support ticketing platforms (Jira, Zendesk, Freshdesk, Salesforce) - Fluent in Spanish or Portuguese...
plus if you also have: Advanced experience with SQL and querying databases using tools like Tableau, Looker, or Zendesk Explore (we use Hex and Mode...
, Mode, Looker, or Zendesk Explore (we use Mode and Looker) At Figma, one of our values is Grow as you go. We believe...
management systems (e.g. ZenDesk, Service Now, etc.) o Basic networking and network security Patience, professionalism...
Desktop Infrastructures powered by Citrix Familiarity with one or more of the following: Slack, Zendesk, Jira, CrowdStrike...
best practices and resolve account issues Respond to customer inquiries, primarily via Zendesk email or online chat and occasionally...
best practices and resolve account issues Respond to customer inquiries, primarily via Zendesk email or online chat and occasionally...
best practices and resolve account issues Respond to customer inquiries, primarily via Zendesk email or online chat and occasionally...
a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Detail-oriented...
administration including automation and resiliency Additional consideration for knowledge in Zendesk ticket system administration...