online tools. Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required. Monitor...
Advanced Integration projects (Salesforce, Velocify, NetSuite, Zendesk, ServiceNow, Dynamics 365 etc.) All intermediate-level...
and institute repeatable processes around the Zendesk Revenue policies to appropriately follow the ASC 606 guidelines Assist... Ability to work US hours CPA or equivalent preferred Where We Work At Zendesk, we believe that great work happens...
. Perform other duties as needed. Have-Have: Mastery of the English language. Experience with Zendesk or other CS tools...
. Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues...
with support ticketing systems (e.g., Zendesk, Jira) and remote support tools. Knowledge of ITIL frameworks and best practices...
. Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues...
Specification Customer support experience (Intercom, Crisp, Zendesk, etc.) Experience automating support processes Great...
use of Windows OS, Apple OS, Microsoft Office, and Google applications . Familiar with customer support software, including Zendesk...
experience with tools like Intercom, Zendesk, Atlassian Previous experience in a brokerage/investment company Fluency in...
such as but not limited to BMC Remedy, Salesforce, ServiceNow, ZenDesk, FreshService, etc. 3. IT Service Desk background and experience...
to open-source relational databases such as PostgreSQL is an advantage Zendesk and Pentaho exposure is a plus System...
on client guidelines, policies and procedures Skills and Abilities English proficiency Zendesk or other CRM experience...
on client guidelines, policies and procedures Skills and Abilities Spanish/English Bilingual Zendesk or other CRM...
within a payment solution environment will be an advantage Experience working with CRM tools like Zendesk is preferred Able to work...
, GSlides, Google data studio, Tableau, Zendesk, Salesforce, Siebel, etc Relevant Experience Minimum of 5 years...
environment Basic understanding of customer support ticketing systems (experience with Zendesk is a plus). A customer-first...
-up and troubleshooting MS Teams administration and management Experience in Jira and Zendesk ticketing system...
-up and troubleshooting MS Teams administration and management Experience in Jira and Zendesk ticketing system...
-up and troubleshooting MS Teams administration and management Experience in Jira and Zendesk ticketing system...