, Zendesk, Aha! and Miro. Accountabilities: Work with cross-functional teams to support Jira and Tempo in ways that will help... information for Jira, Confluence, Zendesk, Aha! and Miro Provide LOB tooling SME oversight and support to projects to ensure...
to have). Previous exposure to live chat or help desk tools like Help Scout, Freshdesk, or Zendesk (nice to have). Communication... Plugins: 3 years (Required) WordPress: 4 years (Required) Zendesk: 2 years (Required) Technical Support: 2 years...
quality. Requirements Responsibilities Responding to customer queries in a timely & effective manner via ZenDesk... communication tools (ZenDesk), task management tools, Google Drive, and Email. Detail-Oriented - we're a financial services company...
and tools (e.g., Zendesk, Freshdesk, or similar platforms). Proficient in Microsoft Office Suite and basic reporting tools...
RescueMeLogMein, etc. Used CRM Tools like Salesforce, Citrix, Zendesk, ServiceNow, etc. Experience in handling a hardware and software...
or operations Proficient in using service desk tool (i.e Zendesk or equivalent) and CRM platforms Prior experience leading a team...
culture. Your Role: Manage and optimize our helpdesk ([HIDDEN TEXT]) via Zendesk (new features e.g. live chat) Maintenance... required. Examples may include research projects e.g. international expansion, verification methods and new markets etc. Write Zendesk...
interpreting and leveraging API documentation Experience working in Zendesk (preferred) and/or Salesforce. You're able to keep...
-5 years in e-commerce, customer service or operations Proficient in using service desk tool (i.e Zendesk or equivalent...
Applications, Zendesk are preferred but not required Demonstrated competency in the following areas is also required: Good...
customer service, answering questions via Zendesk, resolving issues, and addressing concerns in a timely and effective manner.... Develop and publish support articles and tutorial videos via Zendesk, to address commonly asked questions Own the review...
and optimizing business processes as well as building new processes. - G Suite, Asana, Zendesk, Hubspot, Shopify experience...
and deliver customized demonstrations of Zendesk and other Omnichannel platforms to prospective clients. o Engage with clients...
and Shopify. Engage with internal teams and external customers via phone, email and support tickets (via Zendesk and Jira... accurate incident records and interactions using Zendesk, Jira, or other support tools as required. Act as a Subject Matter...
experienceis required Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required) Excellentproblem-solving...
is a plus Familiarity with G Suite, Zendesk, Freshdesk, Intercom, or Gorgias is advantageous Strong skills in managing performance...
is a plus Familiarity with G Suite, Zendesk, Freshdesk, Intercom, or Gorgias is advantageous Strong skills in managing performance...
support tools like Zendesk, Freshdesk, Helpscout, etc. Experience with accounting tools such as Xero, QuickBooks, Sage... and partner management. Skills: zendesk,chat support,paypal,xero software,overdue payments,freshdesk,invoicing,helpscout,billing...
Skills And Experience 6+ months experience working with ITSM system (i.e., ServiceNow, Remedy, Cherwell, ZenDesk...