hoc updates. Maintain the product catalogue and deployment of new categories on-site Update and maintain the Zendesk help... Marketplace experience Google Analytics/GA4 MS Office (Intermediate-Advanced) Previous experience in ERP's Email Marketing Zendesk...
. What you will do: Act as the main point of contact for multiple clients and their customers via phone, email, Zendesk and our internal teams...
and troubleshoot common issues efficiently. Qualifications: Experience with customer experience software like Front or Zendesk...
to new processes and technologies Keen in details and a creative problem-solver ADVANTAGE if familiar with Mailchimp, Zendesk...
Moderate experience with Regular Expressions Have worked on an a SAAS application Experience with Zendesk Experience in...
tickets Create and present Zendesk reports to management Analyze help desk activities to develop tools and process...
application Experience with Zendesk Experience in a technical support role Excellent verbal and written communication skills...
to customer queries in a timely & effective manner via ZenDesk or other customer support tools Documenting & logging issues... & time management abilities Experience using customer communication tools (ZenDesk), task management tools, Google Drive...
-up and troubleshooting - MS Teams administration and management - Experience in Jira and Zendesk ticketing system...
-up and troubleshooting - MS Teams administration and management - Experience in Jira and Zendesk ticketing system...
of all new and ongoing Salesforce users Working with integrated applications, including Zendesk, Marketo, MuleSoft, JIRA...
to customer queries in a timely & effective manner via ZenDesk or other customer support tools Documenting & logging issues... & time management abilities Experience using customer communication tools (ZenDesk), task management tools, Google Drive...
like Zendesk and Freshdesk. Your English game is strong - seriously, you could write a novel with those writing skills...
like ServiceNow, Hubspot, Zendesk, JIRA Service Desk, CRM, or Zoho. - Excellent written and oral communication skills...
Familiarity with Helpshift, Zendesk or other ticketing platforms, Google suite; Flexibility with working weekends...
with navigating and working with multiple support systems (ex: Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom...
Zendesk and email. And will also manage trouble tickets through various stages and escalate issues to Level 2 support when... manuals, user manuals, how-to guides, and FAQs. Troubleshooting help desk requests received via Zendesk and email to provide...
to customer queries in a timely & effective manner via ZenDesk or other customer support tools Documenting & logging issues... abilities Experience using customer communication tools (ZenDesk), task management tools, Google Drive, and Email. Detail...
. What you will do: Act as the main point of contact for multiple clients and their customers via phone, email, Zendesk and our internal teams...
and troubleshoot common issues efficiently. Qualifications: Experience with customer experience software like Front or Zendesk...