compliance Familiarity with JSON, XML, and UNIX a plus Jira/Zendesk/Logs experience Good communication, both verbally...
telephone ● Ability to operate a computer and relevant software programs including Microsoft Office, Excel, Teams, Zendesk...
administrative tasks such as compiling reports, performing audits, tracking data, scanning, etc. Closely monitoring Envoy and Zendesk...
A user-focused mindset Nice to Haves: Proficiency with tools such as Tableau, Hex, Zendesk, or Enterpret Familiarity...
and organizational skills. Experience using and learning basic software and data tools (Ash-built systems, HelpScout, Zendesk, Google...
internal onboarding processes. Manage Sprintax’s Zendesk Knowledge Base and Zendesk Agent platform. Manage customer..., above-average Excel, Outlook and PowerPoint required. Experience working with Zendesk. Familiarity with APIs, integration processes...
and key returns. Respond to all correspondence associated with tickets entered in Zendesk. Skills & Qualifications: 2-3...
ability to follow detailed procedures Proficiency in CRM systems, ticketing, Salesforce/Zendesk Preferred: * Knowledge of FCRA...
.com, ZenDesk, Gong, Highspot and similar tools A collaborative and team-oriented mindset High attention to detail and task...
support via Zendesk, email, and web conference, managing issues from initial report to resolution. Develop and update digital...., Zendesk) is a plus. The hiring range for this position is $80,400 - $93,400 per year. The base pay actually offered...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
and facilitating deposit returns Leverage Zendesk, Connect, E-Apply, and other systems in support of the intake, tracking...
proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge a + Zendesk ● Project management...
, Zendesk). Basic understanding of cybersecurity principles and best practices. Knowledge of remote support tools...
and familiarity with complaints management systems (e.g., Zendesk, Appian). Regulatory Knowledge: Strong understanding...
outbound call campaigns. Maintain organized and up to date documentation of all client communications in Zendesk Communicate... bookings Get referrals Work with Manager of Group Sales to resolve all guest issues Administrative: Use Zendesk Sell CRM...