and facilitating deposit returns Leverage Zendesk, Connect, E-Apply, and other systems in support of the intake, tracking...
proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge a + Zendesk ● Project management...
, Zendesk). Basic understanding of cybersecurity principles and best practices. Knowledge of remote support tools...
and familiarity with complaints management systems (e.g., Zendesk, Appian). Regulatory Knowledge: Strong understanding...
outbound call campaigns. Maintain organized and up to date documentation of all client communications in Zendesk Communicate... bookings Get referrals Work with Manager of Group Sales to resolve all guest issues Administrative: Use Zendesk Sell CRM...
Experience with ticketing systems for issue tracking and resolution (e.g., JIRA, ServiceNow, Zendesk) Team oriented personality...