or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk, Ticketmaster Archtics and TmOne (or similar...
or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk, Ticketmaster Archtics and TmOne (or similar...
plan Review and optimize ticketing system (Zendesk and/or other) regularly for improved support to partners Identify...
or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk, Ticketmaster Archtics and TmOne (or similar...
or in a call center Bilingual is a plus, but not necessary Knowledge of ZenDesk, Ticketmaster Archtics and TmOne (or similar...
questions, concerns, and actions needed. Oversee problem resolution and CARE team requests in Zendesk, ensuring detailed... Service Platforms: Experience with Zendesk. Agency Management Platforms: Familiar with Benefits Solver, Employee Navigator...
Navigating Zendesk to redirect tickets to the correct department for further assistance, Solve tickets on Zendesk regarding...
, Zendesk, and phone. Categorize and prioritize customer inquiries. Write and update support documentation. Escalate complex... or Zendesk or similar tools Experience with Datadog or similar tools Familiarity with APIs, email infrastructure, DNS, HTML...
Navigating Zendesk to redirect tickets to the correct department for further assistance, Solve tickets on Zendesk regarding...
to continue optimizing our AI chatbot, Zendesk configuration and other AI applications. While not required, it's an added..., Hex, Looker, or Zendesk Explore. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious...
/configuring tools like Intercom, Aircall, and Zendesk, we want to hear from you! Key Responsibilities: Team Leadership.... Technology & Tools Implementation: Evaluate, implement, and optimize support tools such as Intercom, Zendesk, or similar...
and querying databases using tools like Tableau, Mode, Looker, or Zendesk Explore (we use Mode, Explore, and Hex) A deep...
your workload effectively will be key to your success Excitement about technology, including cutting edge AI tooling, plus Zendesk...
., JIRA, ServiceNow, Zendesk) Basic understanding of cybersecurity principles and best practices Knowledge of remote support...
, customer support, technical support, or a related fields Experience using customer support software (e.g., Zendesk, Salesforce...
. Experience with Agile development methodologies. Experience using tools such as Jira, Confluence, and Zendesk....
process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks. Duties... and programs by responding to feedback and assisting implementation. Owns Data management in customer ticketing system (Zendesk...
with support ticketing systems (e.g., Zendesk, Jira, or similar) Skills & Competencies: Strong understanding of customer...
: HubSpot, Salesforce, Zendesk, Monday, Pipedrive & others. Responsible for aligning leaders of other functions...
systems. At least 3 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow). At least 1...