-related problems before escalation Design and implement support automation through Zendesk, Slack, and AI-powered solutions... Experience with support platforms (Zendesk preferred) and collaboration tools Excellent communication skills across technical...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
plus if you have past experience working with Zendesk, SMB-focused SaaS companies, or in start-up environments. Base Compensation...
teams to drive issue resolution and customer satisfaction. Experience with Zendesk administration, Jira, and Salesforce... tools (e.g., Metabase, Zendesk Explore) Experience building a technical support function from the ground up. Familiarity...
platforms used for communication – Outlook, Microsoft Teams, Zendesk Provides first level accurate and creative solutions..., and methodology Zendesk experience is preferred Excellent communication, problem solving skills and telephone etiquette. Written...
in healthcare and/or with cloud-based software Knowledge of CRM systems like Salesforce or Zendesk. Familiarity of network...
in healthcare and/or with cloud-based software Knowledge of CRM systems like Salesforce or Zendesk. Familiarity of network...
for: https://explore.degreed.com/privacy/ https://degreed.zendesk.com/hc/en-us/articles/4409131149458-General-Data-Protection...
. Qualifications 1+ years multi-channel customer service experience, including working with a ticketing system (e.g. Jira, ZenDesk...
in customer service or a similar role preferred Strong computer skills and familiarity with CRM platforms (Zendesk experience...
familiarity (PowerShell, Bash, Python) is a plus. Experience supporting ticketing systems such as Jira, Zendesk, or ServiceNow...
://degreed.zendesk.com/hc/en-us/articles/4409131149458-General-Data-Protection-Regulation-GDPR-Degreed-Update By submitting...
environment Slack/Zendesk ticketing experience #LI-Onsite...
effectively, delivering high-quality results within deadlines. Experience with Zendesk & Jira is a plus Microsoft Dynamics...
-motivated individual, comfortable making decisions within ambiguity Experience with Zendesk, Zapier, Instabug or other CS...
, or similar) Familiarity with Zendesk, Jira or similar ticketing systems Ability to effectively organize and prioritize tasks...
(e.g., Paycom), and employee “Ask HR” systems (e.g., Paycom Ask Here, Zendesk) EDUCATION AND EXPERIENCE: 3+ plus years...
Nice to Have: Advanced Excel knowledge CAMS, CFE, Zendesk and/or CGSS preferred Prior experience in FinTech or start-up...
client requests simultaneously Detailed-oriented with a high degree of accuracy Familiarity with ZenDesk and/or Jira...
with us! What You'll Do: Support our customers: Provide customer support and resolve technical issues through Zendesk tickets and live...