Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the... workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide...
Job Description: Supervise workforce personnel on executing workforce strategies with precision. Ensure workforce... with leadership team. Facilitate communication between local site workforce team and operations team to execute requests accurately...
Are you ready to make an impact Join as a WORKFORCE TEAM LEADER and jumpstart your career! Liaison with onshore lead... and participate in business/capacity planning workshop Oversee management of workforce and related function Coordinate peak and trough...
years experience in Workforce Management. With supervisory experience handling Lead RTA or Lead WF. Well-skilled in handling...
College Degree. 2-3 years experience in Workforce Management. Experience with forecasting and scheduling...
Workforce Services Specialist - Must have 5 years of overall workforce management (WFM) expeirence - At least 3 years... and forecasting experience OR Workforce Services Senior Analyst - Must have 3 years of overall workforce management (WFM) experience...
College Degree. 2-3 years experience in Workforce Management. Experience with forecasting and scheduling... handling Lead RTA or Lead WF: 1 year (Required) handling all LOB (Email, chat and voice).: 1 year (Required) Workforce...
- COLLEGE GRADUATE - 2-3 YEARS EXPERIENCE IN WORKFORCE MANAGEMENT - EXPERIENCE IN FORECASTING - 24/7 SCHEDULE... Schedule: 8 hour shift Experience: Workforce Management: 2 years (Required) Forecasting & Sceduling: 1 year...
- COLLEGE GRADUATE - 2-3 YEARS EXPERIENCE IN WORKFORCE MANAGEMENT - EXPERIENCE IN FORECASTING - 24/7 SCHEDULE... Schedule: 8 hour shift Experience: Workforce Management: 2 years (Required) * Forecasting & Sceduling: 1 year (Required)...
(knowledge on all lines of businesses is a plus) Preferably with at least 2-3 years experience in Workforce Management... Minimum of 5 years' experience managing Workforce Operations in a Customer Care and/or BPO operation, with client and senior...
JOB DESCRIPTION Supervise workforce personnel on executing workforce strategies with precision. Ensure workforce team.... Facilitate communication between local site workforce team and operations team to execute requests accurately and to maintain...
Job Description: Supervise workforce personnel on executing workforce strategies with precision. Ensure workforce... with leadership team. Facilitate communication between local site workforce team and operations team to execute requests accurately...
Job Description: Supervise workforce personnel on executing workforce strategies with precision. Ensure workforce.... Facilitate communication between local site workforce team and operations team to execute requests accurately and to maintain...
DUTIES AND RESPONSIBILITIES Perform daily uploads, downloads, and importing of call list files. Ensure and document outbound dialer activity. Analyze dialer-output data to identify potential problems and issues. Create and update dialing ca...
About the job Extended Workforce Lifecycle Specialist In this role, you will: Manage the entire lifecycle for the... current extended workforce, focusing primarily on onboarding but inclusive of extensions and offboarding. Collaborate closely...
career opportunity that will light a fire within you. So, what's the role all about The Workforce Forecaster (Senior... Workforce Analyst) will be responsible for the forecasting of interactions and productivity, capacity management, pool...
Management Manager and Workforce Management Supervisor who wants to join our growing #happy@work WFM team! Workforce Manager... meaningful dashboards and reports Requirements: Must have at least 2-3 years of experience as a Workforce Supervisor or Manager...
Management Manager and Workforce Management Supervisor who wants to join our growing #happy@work WFM team! Workforce Manager... meaningful dashboards and reports Requirements: Must have at least 2-3 years of experience as a Workforce Supervisor or Manager...
Workforce Manager - For Makati site - Work onsite - GY shift mainly but must be flexible - can accept an Assistant... Manager role but candidate must have 3 to 5 years exp in their current role - can accept supervisor for exp of 5 years...
Workforce Manager - For Makati site - Work onsite - GY shift mainly but must be flexible - can accept an Assistant... Manager role but candidate must have 3 to 5 years exp in their current role - can accept supervisor for exp of 5 years...