Planning) for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager (Capacity Planning! The Workforce... Manager specializes in workforce capacity planning, workload forecasting, staff planning, real-time management, scheduling...
solutions Desired Qualifications: Capacity Planning and Forecasting skills - Workforce Planning fundamentals and Technical... you must have the following: 5+ years' experience in a leadership role within workforce planning uplift, strategy or management, BPO...
About The Role As a Capacity Planning Analyst you will be responsible for supporting all aspects of Workforce... Analysis. Reporting to the Capacity Planning Manager you will be part of the Capacity Planning Analysis team, who will support...
culture that values collaboration and strategic thinking. The Global Workforce Planning Manager is responsible for designing... capacity, and align workforce availability with the needs of our clients. The ideal candidate will work closely with regional...
culture that values collaboration and strategic thinking. The Global Workforce Planning Manager is responsible for designing... capacity, and align workforce availability with the needs of our clients. The ideal candidate will work closely with regional...
Role : Director, Global Head of Workforce Planning and Forecasting Location : Quezon City Shift : Night Shift - HYBRID... Company : One of the Global client Full time & Direct Hiring Job Description : Min 3 years in a Director, Sr Manager Capacity...
and culture. We are looking for an experienced Capacity Manager of Retail Bank Operations who can oversee productivity... tools and capabilities, capacity planning). Forecasting volume and utilizing the forecasted data to create optimized...
+ business community. Please do not contact the recruiter directly. Responsibilities JOB DESCRIPTION The Workforce Associate... Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through...
: Workforce Services Associate Manager WORK SETUP: Return to Office Overall Purpose The Workforce Associate Manager is responsible... To follow updated WCC matrix and flex to consider just 1 of the 3 base skills, either RTA or Scheduling or Capacity Planning...
+ business community. Please do not contact the recruiter directly. Responsibilities JOB DESCRIPTION The Workforce Associate... Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through...
: Workforce Services Senior Manager WORK SETUP: Return to Office Overall Purpose The Command Center Senior Manager is responsible... aspects (RTA, Forecasting, Scheduling, Capacity Planning) For Forecasting, Scheduling, Capacity Planning - must be able...
Management Manager and Workforce Management Supervisor who wants to join our growing #happy@work WFM team! Workforce Manager... of a Workforce Lead and Workforce Analysts Roll out agent schedules that meet required and committed capacity for programs assigned...
Management Manager and Workforce Management Supervisor who wants to join our growing #happy@work WFM team! Workforce Manager... of a Workforce Lead and Workforce Analysts Roll out agent schedules that meet required and committed capacity for programs assigned...
: Workforce Services Senior Manager WORK SETUP: Return to Office Overall Purpose The Workforce Manager is responsible for managing..., Capacity Planning) For Forecasting, Scheduling, Capacity Planning - must be able to do it manually AND with a tool and create...
differently, challenge the norm and find your purpose. The Senior Workforce Manager is responsible for leading and optimizing... workforce planning, scheduling, and real-time management to ensure business goals and service level agreements (SLAs...
As a Workforce Services Senior Manager, you are responsible for Overall Delivery of WFM, Agent Performance... in all WFM aspects (RTA, Forecasting, Scheduling, Capacity Planning) With stakeholder management experience...
OVERALL PURPOSE: The Workforce Senior Manager is responsible for managing the WFM and AP/QA functional teams...) - (BPO or non-BPO) Well rounded in all WFM aspects (RTA, Forecasting, Scheduling, Capacity Planning) For Forecasting...
! Job description: The Workforce Management Manager at NCR Inc. will be responsible for developing and continuously improving an innovative... interruptions to management in a timely manner Use creative approaches to forecasting, scheduling, capacity planning, real-time...
Overall Purpose: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams OTHERS: Work...-BPO) Well-rounded in all WFM aspects (RTA, Forecasting, Scheduling, Capacity Planning) For Forecasting, Scheduling...
: Workforce Services Associate Manager WORK SETUP: Return to Office Overall Purpose The Workforce Associate Manager is responsible... To follow updated WCC matrix and flex to consider just 1 of the 3 base skills, either RTA or Scheduling or Capacity Planning...