Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce... Management professionals for our growing #happy@work WFM team! WFM Real Time Analyst/Scheduler As A Real time Analyst...
The Workforce Associate is responsible for the daily efforts to provide a great customer and employee experience... by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve business objectives...
performance of the call center and partner with the Workforce Management scheduling team in terms of IEX future exceptions... and monitor Amazon Web Services (AWS) and real time adherence to assist the management teams with acceptable agent adherence...
) Must have minimum 3 years of experience as Workforce Management Specialist. (Non-negotiable) Must have experience in workforce management...Must have: Bachelor's degree in Business Administration, Operations Management, or a related field. (Non-negotiable...
. Must have minimum 3 years of experience as Workforce Management Specialist. Must have experience in workforce management, forecasting...QUALIFICATIONS: Bachelor's degree in Business Administration, Operations Management, or a related field...
! Job description: The Workforce Management Manager at NCR Inc. will be responsible for developing and continuously improving an innovative..., employee centric, WFM practice and managing all workforce management activities and tasks in our contact centers. The role...
preferences Qualifications: 4 years in Workforce Management in a contact center environment 2 years in Scheduling and Forecasting...
will serve as the primary owner of Workforce Management (WFM) systems and processes, ensuring they meet the needs of our internal... and Nice WFM platforms to ensure they support workforce management goals. Plan, initiate, prioritize, and monitor IT projects...
Apply Now Job Title Workforce Management -Luzon - Tonichi - 2023 Job Description Location: PHL Quezon City - Tera Tower...
Apply Now Job Title Workforce Management -Luzon - Tonichi - 2023 Job Description Location: PHL Quezon City - Tera Tower...
will serve as the primary owner of Workforce Management (WFM) systems and processes, ensuring they meet the needs of our internal... and Nice WFM platforms to ensure they support workforce management goals. Plan, initiate, prioritize, and monitor IT projects...
Job Description Summary role description: Hiring an Assistant Manager - Workforce Management for a leading global... Manager - Workforce Management Reporting Manager: VP Role type: Lead Location: Bay City, Pasay Role & responsibilities...
Overview The CXM Resource Management Manager is responsible to manage the resource management activities in..., attrition, workforce forecast and planning, etc. Functions and Responsibilities Assist the CXM Strategy and Planning Head...
an Associate, Workforce Management who will oversee current week schedule adjustments, real-time monitoring, tracking, documenting...Are you one that AIMS HIGHER? REACHES FARTHER when it comes to real-time management? Can you ACT BOLD? BE PASSIONATE...
an Associate, Workforce Management who will oversee current week schedule adjustments, real-time monitoring, tracking, documenting...Are you one that AIMS HIGHER? REACHES FARTHER when it comes to real-time management? Can you ACT BOLD? BE PASSIONATE...
Manager - Workforce Management working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity... and acknowledging a job well done. You’ll report to the Director, Workforce Management. We’re looking for a leader to Act...
Sutherland is seeking an analytical and dynamic person to join us as a Associate Manager Workforce Management. The WFM... Leader will coordinate all aspects of workforce planning, scheduling, and real-time management for the assigned site...
for continuous improvement Develop and implement comprehensive and consistent strategies, tools, and processes related to workforce... Ability to develop frameworks and solutions to high-level questions and concepts Project/program management, process development...
High Importance! Position: Workforce Manager Location: Makati Site Availability: Immediately/ASAP Qualifications: 5...
Collabera Digital is looking for Real-Time Analyst! Job Qualifications: Open for Bachelor's Degree With at least 5 years of work experience Amenable to work at Taguig Willing to work on a Shifting Schedule Good to excellent English communic...