About the Assistant Manager, Workforce/ Team Lead, WFM - Hybrid job in Pasay Qualifications: 5 years BPO experience... 2-3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgebale of erlang/ occ tools Preferably...
Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup: Hybrid setup in MOA, Pasay Shift Schedule: Night... Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance campaign...
Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup: Hybrid setup in MOA, Pasay Shift Schedule... Assistant Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance...
, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel implementation project, providing... comprehensive WFM expertise and oversight. A thorough understanding of current real-time call delivery, scheduling practices...