This is a fantastic opportunity for an experienced Head of Operations to be part of a growing BPO..., where professionalism, energy, and teamwork drive success. Company Profile: Our client is one of the rapidly expanding BPO centers in...
. Communicate project progress, risks, issues, billing concerns, training, operations, technical, and quality in a transparent... formats and monitoring tools. 2. Team Leadership: a. Lead and motivate cross-functional project teams, providing clear...
, email, or chat. Attend or facilitate client meetings and training as required. Data Processing: Ensure accurate and timely... required. Escalate cases to Team Lead or client as needed. WHAT SHOULD YOU HAVE? Bachelor's degree preferred, especially in Business...
Quality Assurance team to implement corrective actions. Training & Development: Provide ongoing training and development...The Operations Supervisor is responsible for overseeing the day-to-day operations of the BPO team, ensuring...