ob title: Training Lead Account: E-Commerce Social Media Work Schedule: Shifting Schedule (Morning, Mid, Graveyard... of experience in BPO or similar environment Minimum of 2 years on a lead/supervisory capacity Experience in conducting Leadership...
, and client management teams to ensure training and quality initiatives align with business objectives. Lead and mentor training... experience). Proven experience in training and/or quality roles within a BPO environment. Strong knowledge of customer service...
! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact..., and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources...
! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact..., and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources...
! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact..., and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources...
. Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future... of the Alcon Code of Conduct and other integrity and compliance guidelines and policies (BPO, Anti bribery, Conflicts...
+ years of BPO, customer service, support, training, and quality experience will be an advantage Proficiency in spreadsheet... of Grab to improve workflows helping driver acquisition and training Manage 3rd party vendors' performance and serve...
outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle assistant specialists... that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead, and proactively...
performance, manage outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle.... You will ensure that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead...
outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle assistant specialists... that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead, and proactively...
performance, manage outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle.... You will ensure that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead...
career, building relationships, and working with a team of client professionals. We hire candidates without any BPO...: Opportunity to gain experience in different channels or services in the BPO Industry (Voice, Chat, Email, back office) Internal...
Improvement preferably in a BPO setup Six Sigma, Lean, Design Thinking, and/or Agile/Scrum certification/training is preferred... and other related cadence 6. Partner with various groups such as automation and analytics teams, training, and quality, project...
DUTIES AND RESPONSIBILITIES Manage and direct the daily activities of the Team Lead and full time employees... of experience working as a Team Captain in a BPO setting. Strong leadership, people management, administrative, and numeracy...
in valuable training sessions to enhance your skills and knowledge. Manage your time effectively and responsibly to meet players... for an indefinite period (role will eventually transition to WFH). Previous BPO experience supporting a live chat environment...
and other integrity and compliance guidelines and policies (BPO, Anti bribery, Conflicts of Interest, AP3 etc.) Adhere to the highest... and policies. (BPO, Anti bribery, Conflicts of Interest, AP3 etc.) Report potential misconduct or violations to the Code...