Administrator (or something similar). 4 - 6 years of experience in desktop support or a Tier 1 IT Support Engineer role... devices. Handle user accounts by creating, changing, and deleting them in all systems. Help out IT Admins...
in desktop support or a Tier 1 IT Support Engineer role. Experience with Microsoft AD and/or Entra ID Ability to install, fix... by creating, changing, and deleting them in all systems. Help out IT Admins with escalated calls. Provide support for Video...
and Compute Support. Provide prompt senior technical assistance on customer incidents when Tier 1 skills have exhausted... the Lead Engineer role for some of Logicalis key customers on a support, service transition and project basis. Work...
and Compute Support. Provide prompt senior technical assistance on customer incidents when Tier 1 skills have exhausted... the Lead Engineer role for some of Logicalis key customers on a support, service transition and project basis. Work...
, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial... working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it...
. Job Description: Key Responsibilities: Further investigates the behaviors detected when the SOC Tier 1 analyst escalates an incident... are not just employees – they are the heart and soul of our business. It's their skills, expertise, and passion that define who...