Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier 1... including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage...
; follow standard help desk procedures; log all help desk interactions; redirect problems to appropriate resource (escalating... experienced technician or team. Record, track, and document the service desk request incident-solving process, including...
all help desk interactions; redirect problems to appropriate resource (escalating ticket to Tier 2 as needed); identify... questions using available information resources; advise users on appropriate action; follow standard help desk procedures; log...
' directly related work experience supporting help desk Tier I, 2 and/or 3 operations. Current CompTIA Security+ (DoD 8570... Desk Technician to work with our USCENTCOM CITS program at MacDill AFB, Tampa, Florida. This is full time on site...
our best becomes better. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician... Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the...
. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier... and one (1) year of experience in remote desk takeover tools and usage. Pay Range: $26.27+/hr. The Leidos pay...
our best becomes better. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician... Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the...
Description : Description: As a System Administrator you will provide consolidated help desk function/serve as the... Provide Tier 1/2 support for customer tickets in our trouble ticketing system Provide Tier 1/2 support for customer phone...
. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier... including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage...
Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier 1... (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Pay...
IL Jobs, Helpdesk Technician, Level 1, Office 365, IT Support, Windows OS, Mac OS, G Suite Products, SharePoint, Computer Systems, Help...Helpdesk Technician, Level 1, Chicago, IL Summary: This Helpdesk Technician, Level 1 position will provide hands...
IT - Level 1 Technician - District Wide - Weld Co School District Re-1, Gilcrest, CO Preferred Qualification... with Google Classroom Suite. Some experience in K-12 education. Required Knowledge: * Help desk processes and procedures...
to provide general user support related to their IT equipment or other needs. Creates, updates and closes out help desk tickets... - Familiarity with Remedy ticketing system is preferred Works with other Tier 1 and Tier II Support staff to ensure proper hand-off...
, and printer support. Additionally, the Technician will help protect national security while working on innovative projects... with a comprehensive understanding of computer support, preferably within a Help Desk/Service Desk environment. Preferred: IAT Level...
Support Technician you will be the face of our team, providing Tier II concierge-like support to users by email, Microsoft... experience, preferably within a Help Desk/Service Desk environment. Baseline Certification is required within 6 months of hire...
. Oversee regional help desk tickets for escalation and needs. Troubleshoot problems with office and jobsite technology... BNBuilders! JOB SUMMARY: The Senior IT Technician is to oversee IT Technicians and is responsible for jobsite management...
PRI Talent is hiring a Helpdesk/Desk-side Support Technician II on behalf of our client. This role is a full-time... options, and resolve technical problems with computer hardware and software. Provide telephone and Tier 1 / 2 support...
requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for escalating the... assistance to resolve customer issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk...
years in a help desk / service desk, customer service, or NOC technician type role Strong communication skills, both verbal... customer impact Provide system and application monitoring, diagnosis while engaging Tier II and III support teams...
to more hands-on field work, there will be some help for the service desk for issues such as Desktop help, Trouble Shooting Software... car and drive yourself to destinations. Provide Tier 1 and 2 support, including O365 and AD. Requires Windows...