, and gets results? Then join Legends as our Ticketing & Fundraising Specialist, with our University of Maryland partnership.... The Ticketing & Fundraising Specialist is primarily responsible for driving revenue and hitting sales goals around the...
ability to work within an IT Service Management/ticketing system independently Ability to triage and properly classify incidents...
solutions. Appropriately escalates for advanced support. Utilize trouble ticketing software for opening/updating...
solutions. Appropriately escalates for advanced support. Utilize trouble ticketing software for opening/updating...
of DoD IA tools (e.g., eMASS, Retina, Nessus, Host Based Security System (HBSS)). Experience with ServiceNow ticketing...
and ticketing system to students, agencies, and internal staff; responding to all internal and external inquiries...
with the Ticketing tools Current IAT Level II (or higher) Certification such as Security + Understanding of Microsoft...
processes, ticketing, regalia and traditions, and important dates/deadlines Present information in a professional...
with the Ticketing tools Current IAT Level II (or higher) Certification such as Security + Understanding of Microsoft...
, including phone, email, chat, and ticketing systems (JIRA/Confluence). This role not only involves supporting daily IT...