's leading Networking, Security, Collaboration, and Observability portfolios. About The Role As a Customer Success Specialist... Do Work closely with the Customer Success Managers and Technical Adoption Managers to ensure the success of the customer...
enablement, escalation management, and account planning. What You'll Do Ensure success of the customer journey as measured... consistent customer engagement via manual and automated touchpoints Developing long-term relationships with your ThousandEyes...
and meet their goals without the need for constant one-on-one communication. This role is key to scaling our customer success... Customer Success: Leverage key performance indicators to assess the effectiveness of touchpoints, such as delivery rates, open...