and manage telephony integration for cloud-based communication systems Monitor and troubleshoot infrastructure and application... Job Description: The ideal candidate will have a strong background in DevOps practices, Google Cloud Platform, GitHub Actions, Continuous...
, telephony, mobile solutions infrastructure, unified comms, network management solutions, and network specific security... Network Architect Strong Architecture Design skills Strong Cloud device configuration experience Experience with CISCO...
center environment). Genesys Cloud CX certifications – Admin – Agent – Architect a huge plus. 5+ years' experience... as needed. Administer additions, deletions, and changes to phone systems. Requirements: 5+ years' experience in Network & Telephony...
, and improve operations. Contact Center Solutions: Fueled by cloud based artificial intelligence and machine learning... Architect Associate or higher) Experience with RESTful APIs and web services integration Strong understanding of telephony...
, etc. to cloud based AI solutions. · Client facing skills, interfacing with directly customers on IVR design, call flow, adds.... Design/Deploy UCCE Virtual Agents utilizing Dialogflow, direct API calls, etc. to cloud based AI solutions. Client facing...
to support the quality and velocity of your personal production and output. AWS Connect telephony solutions. Mature...UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented...
and PHI data. AWS Connect telephony solutions. Mature communication skills and an understanding of timely communication... for in their specific. Experience implementing Salesforce Health Cloud solutions for healthcare customers. Excellent communication skills...
Genesys Cloud org e.g. Architect, Integrations, Telephony, Routing, etc Respond to incidents (including during non-business... and training to business colleagues on best practice using and managing their Genesys Cloud solutions Work with product leads...
: Genesys cloud CX admin and architect level experience. Cisco unified call manager (CUCM) version 11.5 and upwards. Cisco... and protocols. 4. Configures, tests, maintains, monitors, and troubleshoots end user telecommunications hardware, telephony devices...
analysis, modeling, verification, and methodology development Genesys Cloud Architect Experience, particularly in building... and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology...
, and agent management. Knowledge / Skills / Abilities Strong knowledge of Genesys Cloud CX Architect, Inbound, Outbound... requirements and translating into technical solutions. Analyze customer needs and design technical solutions to meet business...
. Preferred Certifications: Amazon Web Services (AWS) certifications such as AWS Certified Cloud Practitioner and AWS Solutions... and software development team members to build dynamic solutions that meet the business needs of our various clients. - Performs...
with our sales account managers as well as our customers to help architect world class solutions and enable our customers to achieve... (Purecloud) technology Genesys Could CX certification is a plus Knowledge of telephony architecture and Genesys Cloud CX...
such as MCSA, CCNA, AWS Solutions Architect, or equivalent certification is preferred. 5+ years of work experience working.... Strong understanding of Microsoft 365 platform. Experience with Azure or other similar cloud platforms. Experience documenting...
Modern workplace, including but not limited to Teams and Teams Telephony. Cloud Infrastructure Management: Administer... Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified for Modern Work: Fundamentals, Teams, Identity...
sector. The ideal candidate will be responsible for designing, developing, and optimizing cloud-based solutions using AWS... sector requirements. Key Responsibilities: Design, develop, and implement AWS cloud solutions with a focus on Amazon...