Provide Level 1 Technical support (Voice Support) to customers through various channels such as phone, email, chat... issues to higher-level support teams. Document and maintain records of customer interactions, technical issues...
, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support... to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical...
, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support... to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical...
. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges... Technical Support Toolset to complement your own engineering expertise and knowledge of simulation to assist customers...
, and provide technical assistance as needed (often, in high-pressure situations). Your Impact Provide Technical Support... and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the...
, and provide technical assistance as needed (often, in high-pressure situations). Your Impact Provide Technical Support... and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the...
– typically considered as a product subject matter expert within area of technical specialty. Leads others to solve complex..., project or service objectives. Functional Knowledge Requires depth and/or breadth of expertise in own technical...
job discipline - typically considered as a product subject matter expert within area of technical specialty. Leads..., operational, project or service objectives. Functional Knowledge Requires depth and/or breadth of expertise in own technical...
About ONX Homes: ONX Homes is an integrated Design Tech company on a mission to reshape the home building industry. Founded by construction experts, design thinkers, and technology leaders, we utilize human-centric design, environmentally...
Description Position at Wind River Member of Technical Staff - Tech Support - P4 MTS Location: India, Bangalore... Engineer) for Premium Support Customers. Considered as expert in some areas of products. May need to provide on-site...
Description Position at Wind River Member of Technical Staff - Tech Support - P4 MTS Location: India, Bangalore... knowledge base. Develop technical content for online support and contribute proactively to process improvements. Mentor...
(CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer... support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical...
for SE make protection relays. The L3 engineer must: - Handle customer technical support incidents in BFO (Salesforce-based... will be to provide technical support for SE make protection relays. The L3 engineer must: - Handle customer technical support...
for SE make protection relays. The L3 engineer must: - Handle customer technical support incidents in BFO (Salesforce-based... will be to provide technical support for SE make protection relays. The L3 engineer must: - Handle customer technical support...
technical support for SE make protection relays. The L3 engineer must: - Handle customer technical support incidents in BFO.... The L3 engineer must: - Handle customer technical support incidents in BFO (Salesforce-based CRM platform), and follow...
and escalated issues. Career Level - IC4 Responsibilities: As a Principal Support Engineer, you will offer strategic technical...Job Description: As a member of the Support organization, your focus is to deliver post-sales support and solutions...
preferred Prior management experience leading a team of technical support engineers with abilities ranging from new in career... Additional Information The Team Our technical support team is critical to our success and mission. As part of this team...
preferred Prior management experience leading a team of technical support engineers with abilities ranging from new in career... in collaborating with both technical and non-technical stakeholders Additional Information The Team Our technical support team...
preferred Prior management experience leading a team of technical support engineers with abilities ranging from new in career... Additional Information The Team Our technical support team is critical to our success and mission. As part of this team...
preferred Prior management experience leading a team of technical support engineers with abilities ranging from new in career... in collaborating with both technical and non-technical stakeholders Additional Information The Team Our technical support team...