maintenance service support, troubleshooting, resolution, ticket creation and closing, escalation. Provide technical guidance... and advice to the team of service delivery and support engineers. Build highest level of L1, L2 Service Delivery, support...
to independently debug product problems reported by Cisco customers worldwide. Provide technical support for Cisco technologies... high-quality support. Act as a focal point for large account network problem resolution and provide technical leadership...
Responsibilities Provide L1/L2 application and production support for data, finance, and compliance systems. Handle business queries...Position: Data, Finance and Compliance Support Analyst Location: Kuala Lumpur, Malaysia Experience: Minimum 5 Years...
Responsibilities Provide L1/L2 application and production support for data, finance, and compliance systems. Handle business queries...Position: Data, Finance and Compliance Support Analyst Location: Kuala Lumpur, Malaysia Experience: Minimum 5 Years...
and environment monitoring and EOD Batch support for a leading Singapore based bank Responsibilities L1 & L2 application technical... experience is needed to fetch data Experience in providing L1 & L2 application technical and functional support Excellent team...
L2 Enterprise Application Support Engineer (BluePrism), GIPS About the Department The Technology and Operations... resources on the Internet/Intranet to aid in problem resolution Troubleshoot 2nd level technical support issues by identifying...
, or equivalent work experience. Experience: 2+ years of experience in an IT support role or similar. Technical Skills: Proficiency.... Tanggungjawab Provide first-line technical support for IT-related issues via phone, email, and ticketing systems. Troubleshoot...
Job Category: Technical Support Job Description: Location: Malaysia (Kuala Lumpur) Join Fortinet, a cybersecurity... a dynamic Cybersecurity Support Engineer (FortiClient) to contribute to the success of our rapidly growing business...
Job Category: Technical Support Job Description: Location: Malaysia (Kuala Lumpur) Join Fortinet, a cybersecurity... a dynamic Cybersecurity Support Engineer to contribute to the success of our rapidly growing business. As a Cybersecurity...
in a fast-paced, team-oriented environment and weekends or off business hours Experience in L2 or L3 production support... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
. Experience with Splunk for log management, troubleshooting, and analyzing application logs. Provide L2 support for application...) in Application Support & Issue Resolution. Strong technical skills in Batch Job Monitoring (Control-M). Experience in System...
, and external vendors to ensure seamless system uptime, performance, and compliance. Key Responsibilities: Provide L2 support...About the role As an AS400 Production Support Analyst at HCL Technologies Malaysia SDN BHD, you will play a crucial...
, clearing, and settlement. Provide Level 2 (L2) technical support , troubleshooting complex issues. Integration & Middleware... smooth deployment of card-related functionalities. Provide technical expertise and guidance to junior developers and support...
is aligned. Roles & Responsibilities Provide L2 support to resolve any system related issues. Ensure resolution time...+, please read on. About the Role • Perform System administration for AIA Global HRIT Platform Supporting HRIT Technical Lead...
, InterSight, etc. Experienced in Day 2 incident support and the ability to perform highly technical L1, L2 and L3 troubleshooting...To support on aspects of Data Center network, Campus network, SDA/DNAC, Wireless/WLC, SDWAN, Enterprise Security (FW...
(L2 – Junior) Type of Work: Junior Linux/Middleware QA – Infrastructure Support Location: Kuala Lumpur Job Summary... Engineer to join our dynamic team in Kuala Lumpur. The ideal candidate will possess strong technical skills in Linux systems...
Windows Experience Level: 3-5 years (L2 – Junior) Type of Work: Junior Windows/VMware Admin – Infrastructure Support.../VMware Admin to join our dynamic IT team. The ideal candidate will possess strong technical skills in Windows Server...
(L2 – Junior) Type of Work: Junior Linux/Middleware QA – Infrastructure Support Location: Kuala Lumpur Job Summary... Engineer to join our dynamic team in Kuala Lumpur. The ideal candidate will possess strong technical skills in Linux systems...
Windows Experience Level: 3-5 years (L2 – Junior) Type of Work: Junior Windows/VMware Admin – Infrastructure Support.../VMware Admin to join our dynamic IT team. The ideal candidate will possess strong technical skills in Windows Server...
challenges faced by clients to internal escalation and technical teams. Able to provide L1 & L2 technical support to clients...Job Description Coordinate with vendors and support team on problem resolution, implementation issues and upgrades...