Description: L2 Support Expert is software focused, technology savvy and forms part of our Global Customer Support... team The role requires strong technical skills, good communication skills, troubleshoot issues, identify workarounds...
technical assistance and support to customers. He will be responsible for troubleshooting complex technical issues, resolving...Job Responsibility Level 2 Technical Customer Service Representative plays a crucial role in providing advanced...
You Will Be Responsible For Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
Level 2 Technical Customer Service Representative provides advanced technical support, resolves complex issues, handles... escalated cases, and ensures customer satisfaction. Responsibilities of the Role: Advanced Technical Support: Diagnose...
You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed... in Computer Science, Engineering or related field. You have at least 2 years experience, ideally within a Helpdesk / Technical...
The position will require you to support the contact centre via telephone calls and emails in spoken and written... and professionally and initiate outbound calls when required. Escalate intricate issues or complaints to higher-level support...
Description: Provide 2nd level production support, handle problems and incidents, detail troubleshooting and manage... consultation, guidance, supervision, technical expertise and training to other staff. Determine problems that require immediate...
independent resolution of technical issues escalated from L1 support. Proactively identify root causes of recurring issues... support, IT teams, and relevant business team members. Escalate issues to L3 support when necessary, with L2 documenting the...
Experienced in leading and managing a team of L2 support engineers Experience in working with some of these technical platforms... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
in a fast-paced, team-oriented environment and weekends or off business hours Experience in L2 or L3 production support... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
technical support issues by identifying the root cause and working closely with users and various IT teams Be the important...-10 years of hands on application L2 support experience in the banking industry Hands on support on Robotics Process...
SN 866 Domain GIPS Sub-Domain L2 - AM, PB, Bankwide & Enterprise RFP Role Data & Finance Support Engineer Years... of Experience L2 (3-5 years) Platform/Product Informatica ETL Server/Database Oracle/MSSQL/MYSQL Language SQL & Shell Scripting OS...
: Provide L2 support for user access issues, including troubleshooting and resolving access-related incidents and requests... all access management activities comply with corporate policies, industry standards, and regulatory requirements. Support...
Engineer Application Maintenance/Production Support Type B L2 Support General Junior L2 (3-5 years) Informatica ETL Oracle...Local candidate. make sure is supporting Apps, not infra / tech person Bankwide & Enterprise Data & Finance Support...
technical support issues by identifying the root cause and working closely with users and various IT teams Be the important... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
environment. Experienced or willing to work on 24x7 on-call support roaster Experience in working with some of these technical... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely... together to harness the power of technology to support our physical and digital banking services and operations. This includes...
environment. Experienced or willing to work on 24x7 on-call support roaster Experience in working with some of these technical... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...
capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely... together to harness the power of technology to support our physical and digital banking services and operations. This includes...
environment. Experienced or willing to work on 24x7 on-call support roaster Experience in working with some of these technical... capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely...