Provide service support and maintenance to end users Ensure timely case closure Maintain and update service report Respond... to technical enquiries and resolve technical problems Liaise with distributors/vendors on technical information Maintain proper...
Coordinate and participate in sales reporting and customer meetings Provide good customer service with technical support... and maximize profits Requirements Diploma in Mechanical Engineering or Technical and above or equivalent. Minimum 3 years...
Submit orders and confers with Customer service executive Coordinate with sales team and demand planner for forecast orders... and special pricing (SPR) Maintain professional and technical knowledge by attending educational workshop and training Review...
Coordinate and participate in sales reporting and customer meetings Provide good customer service with technical support... profits Requirements Diploma in Mechanical Engineering or Technical or equivalent. Minimum 3 years of relevant...
is delivered according to contractual requirements. • Prepare technical documents such as technical specifications (for tenders...), system design documents, technical interface agreements, various test plans (factory acceptance, on site acceptance...
technical consultation and service to customers to help solve their applications using products in a variety of industries...
Plan, execute, monitor and control the various technical aspect of the project. Manage or participate in new setup... Service Level Agreement Perform and manage routine preventive maintenance and operational activities Provide project...
technical consultation and service to customers to help solve their applications using products in a variety of industries...
Plan, execute, monitor and control the various technical aspect of the project. Manage or participate in new setup... Service Level Agreement Perform and manage routine preventive maintenance and operational activities Provide project...
Provide technical supports to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network..., and backup operation. Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents...
technical consultation and service to customers to help solve their applications using products in a variety of industries...
) teams for service request or incidents. Monitor system performance, troubleshoot issues, and implement necessary fixes.... Implement security best practices and ensure compliance with industry standards. Collaborate with vendors and technical support...
to implement and service audio visual and video conferencing solutions in accordance to company's standards and best practices... to meet customer's requirements Advise sales division on the method to structure the product description, technical...
Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability..., continuity and capacity requirements. Translate business requirement into infrastructure design. Work with service providers...
for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested.... This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier...
Provide technical support services remotely or onsite as per service level agreement including Break-fix. Engage customers... configuration change for network enhancement and validation of new service/feature. Prepare reports and documentations outlining...
Capabilities to handle Technical inquires Strong in handling Commercial Inquires and negotiate (Customers' Term and Conditions... and follow-up on sales leads and prospects Manage & service assigned accounts and be accountable for achieving sales targets...
' equipment Submit accurate and detailed service forms and preventive maintenance checklists Escalate technical issues; approach... Perform onsite fault diagnosis and coordinate and liaise with product suppliers to resolve technical product issues related...
and maintain records of service level agreements for customers Maintain technical documentation Conduct routine checks...
Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support Handle...