and management to ensure excellent service. Continuously develop technical skills by resolving incoming support cases. Provide... and suggest design alterations. Work within a distributed global network operation support team. Schedule network maintenance...
and non-routine maintenance for third party customer aircraft (if applicable) in accordance with the appropriate national... authority and customer requirements Working on a shift basis, take responsibility for the management of an engineering team...
. This position will directly contribute to the overall customer architecture and lead the security vision and strategy around cloud... and risks and develop and deliver solutions that support business strategies. Expertise – Collaborate with Application Owners...
and Communication Technology (ICT). B. Minimum Experience/Training At least 2 years of experience as a technical support engineer.... Conduct periodic evaluations and adjustments of SLAs to ensure alignment with client needs. Translate customer requirements...
to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous... Contribute to process re-engineer/ enhancements across the teams to improve efficiency and quality Circulate information to the...
your technical expertise and customer facing skills in the dynamic tech industry This position is your opportunity to succeed... and technical teams about our products and the market Helping the sales team identify and understand customer business objectives...
Platform Engineer Job Description The API Platform Engineer should be a senior level resource that has had experience... support as required to ensure that the system processing reflects user requirements / designs Provides post-implementation...
supervisor. 9. Work with Customer Support Representatives in EA PDSS to ensure prompt FAT, shipments, and services. 10. Provide... by supervisor. 11. Provide technical support including customized solutions to meet customers' need and respond to questions...