retail, heavy investigations, end to end support to customer concern resolution; and heavy proficiency in Uber domain, app... to resolution in real-time. The team serves two key functions while bridging the gap between our support and engineering...
, diverse, and non-technical team. They will act as Tier 2 and 3 support to internal clients on a day to day basis... Support Analyst position. This position is for 12+ months, with the option of extension, and will be worked 100% on-site in...
customer experience. Job Scope/Supervision: Tier 2 support for customer incidents and long-term problems focused on SDWAN... Provide hands-on and technical assistance during an emergency *Network Security Engineer, Tier 2 Role Summary: The...
to handle business and/or technical customer Tier 2 customer issues for FinCEN mission systems and applications. The duties...Overview: Contact Center Agent - Mid (Tier 2) Remote, Coverage is 8am to 8pm EST Monday through Friday Active...
staffing to handle business and/or technical customer Tier 2 customer issues for FinCEN mission systems and applications. The...Overview Contact Center Agent - Mid (Tier 2) Remote, Coverage is 8am to 8pm EST Monday through Friday Active...
Job Title Customer Support Analyst Job Title Customer Support Analyst Title: Customer Support Analyst Position... type: Permanent Location: San Jose, Costa Rica Job ID: Job family: Customer Support Analyst Summary of the role: The Customer...
Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing... Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst...
Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing... Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst...
Job Description: We're looking for Customer Support Administrators to own Tier 1 Technical Support. Supporting... Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing...
Job Description: We're looking for Customer Support Administrators to own Tier 1 Technical Support. Supporting... Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing...
, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas... in other areas and responding to escalated issues from those areas. Responsibilities: Customer Focus...
with branches and other internal departments, provide support through various internal applications, and process paperwork in... a virtual branch environment. Responsibilities: Providing dedicated one-on-one support for the client throughout the...
ability to work on and contribute to a team Responsibilities: Provide excellent technical support to clients and internal teams... Qualifications: 2-3 years of experience handling T1-2 IT support requests Experience with common helpdesk tools and ticketing...
. Receive highly complex escalations from Tier 2 analysts. Provide support as dictated by business drivers. Create, edit... meeting targets for performance metrics to achieve daily work goals. Act as a Customer Support liaison during implementation...
Agency: Department of Transportation Position Title: Technical Manager III Closing Date/Time: 11/12/2024 Salary...: Cook Number of Vacancies: 2 Plan/BU: NR916 Pro-Tech Teamsters *This position is covered by the Revolving Door...
and effective Tier 1 and Tier 2 technical support to employees and executives via phone, email, and in-person interactions. Utilize... customer service skills. This is a hands-on position that requires technical skills that are necessary to troubleshoot, support...
and effective Tier 1 and Tier 2 technical support to employees and executives via phone, email, and in-person interactions. Utilize... customer service skills. This is a hands-on position that requires technical skills that are necessary to troubleshoot, support...
and prioritize issues. Identify and escalate complex technical issues to Tier 2 or higher-level support teams as needed, ensuring... the infrastructure to drive change. The Help Desk Support Analyst will be responsible for providing first-level...
. ● Provides second-level technical support via phone, email, and on-call for warehouses and gas stations. ● Creates... and maintains knowledge base documentation for Service Desk and provides training. ● Monitors, resolves, and escalates tier 2 POS...
is assigned a base of accounts and provides Tier 1 technical support as well as overall HPG support for incident resolution...Member Support Analyst M-F, 8:00am to 5:00 pm What are the desired traits/experiences that the Manager...