Based in Kuala Lumpur We are looking for an experienced Team Leader - 1st Level Support to lead our ServiceDesk... optimization while building and developing a high-performing team. Key Responsibilities: Lead, expand, and develop the 1st Level...
triage and/or restoration activities, or routing issues to the resolving teams. Provide 1st and 2nd level of technical.... In-depth knowledge of Cisco, Juniper, Linux, Microsoft, and Security technologies. Good knowledge of Service Desk...