(team leader, trainer..) Our client: They are a strongly growing international organization in customer care activities...Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department is very varied...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market... Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards...
outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers... experience in a Contact Centre Proven experience in managing a team of people. Relevant tourism experience Diploma or a degree...
We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market... Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards...
We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market... Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards...
Job Summary The purpose of this role is to ensure the day to day management of a team of Agents, in a manner... that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line... with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates...
leader and team members. To ensure that every day query is logged accordingly. Ensure that customers are informed as to the... Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers... experience in a Contact Centre Proven experience in managing a team of people. Relevant tourism experience Diploma or a degree...
operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring... experience in a Contact Centre Proven experience in managing a team of people. Relevant tourism experience Diploma or a degree...
outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers... experience in a Contact Centre Proven experience in managing a team of people. Relevant tourism experience Diploma or a degree...
THE JOB AT A GLANCE As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life..., productivity and cost control in comparison with targets set Timeously manage Contact Centre enquiries in line with agreed Service...
Introduction: As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life... JOB AT A GLANCE As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life. You will be responsible...
and call centre agents based on a sales script. The team leader is responsible for the motivation of the team, driving the... experience managing a team in a contact centre environment and or call centre will be advantageous. Skills & Competencies...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South... African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader...
to meet required targets. Proven experience managing a team in a contact centre environment and or call centre...Job Summary: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy...
Leader in a Call Centre environment Functional Competencies Literacy – Have excellent reading, writing and interpersonal... point of contact. Participate in the communication with clients via omni-channel including telephone, mail...