Are you ready to take customer engagement to the next level? As Team Lead CX in Johannesburg, this role is at the... that drive long-term loyalty and value. From unconverted players to engaged regulars, the Team Lead CX will map out and optimize...
feedback. Conduct research on client needs to inform and enhance CX solutions. Share knowledge with stakeholders and team... and technical specifications. Facilitate Client Journey design workshops. Support the Lead with compiling CX related reporting...
strategies that spark excitement, boost activity rates, and amplify revenue. Working alongside the CX Team Lead, the Promotions...