to verbal customer comments/complaints/requests - Complete customer incident and associate incident/accident report forms... that makes both internal and external customers feel welcome, important and appreciated - Ability to prioritize/multi-task...
(guest service, and associate training and development), and process (operating procedures and compliance standards... with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit...
and productivity), people (guest experience and associate culture), and process (operating procedures and compliance standards... all aspects of associate professional development, including training, providing individualized, competency-based feedback...